Privacy Policy

At LapEasy, we respect your privacy and are committed to being transparent about how we handle your personal information. This Privacy Policy explains what data we collect, how we use it, and what rights you have when you visit or shop at www.lapeasy.com, your trusted destination for quality refurbished laptops and rental solutions across India.

By using our website and services, you agree to the terms described in this Policy.

Interpretation and Definitions

Interpretation

Words with a capitalised first letter carry specific meanings as defined below. These definitions apply equally in both singular and plural forms.

Definitions

1. Account refers to a unique account created by You to access our Service or specific sections of it.
2. Company (referred to as "LapEasy", "We", "Us", or "Our" in this Policy) refers to the business operating lapeasy.com, offering refurbished laptops and laptop rental services across India.
3. Cookies are small data files placed on Your device by a website that record details about Your browsing activity and preferences.
4. Country refers to: India.
5. Device means any internet-enabled device such as a computer, smartphone, or tablet used to access our Service.
6. Personal Data means any information that can be used to identify or contact a specific individual.
7. Service refers to the LapEasy website accessible at www.lapeasy.com.
8. Service Provider refers to any third-party individual or company engaged by LapEasy to support, operate, or improve the Service on our behalf.
9. Third-Party Social Media Service refers to any external platform (such as Google or Facebook) through which a User may choose to log in or register an account.
10. Usage Data refers to automatically collected data generated during your use of the Service, such as pages visited, time spent, and device information.
11. Website refers to lapeasy.com, accessible at www.lapeasy.com.
12. You refers to the individual or business entity accessing or using the Service.

Personal Data We Collect

Information You Provide Directly

When using LapEasy's website or services, we may collect the following from you:

• Full name
• Email address
• Phone number
• Delivery address, city, state, and PIN code
• Payment-related details (processed securely through payment gateways)

Usage Data (Collected Automatically)

When you visit our website, we automatically collect certain technical information including:

• Your device's IP address
• Browser type and version
• Pages you viewed and time spent on each page
• Date and time of your visit
• Unique device identifiers and diagnostic data

If you access the site on a mobile device, we may also collect information about your mobile operating system, device ID, and mobile browser type.

Information from Social Media Sign-In

If you choose to register or log in through a third-party social media platform, we may receive information associated with that account, including your name, email address, and profile details. You may also have the option to share additional information with us, which will be handled in accordance with this Policy.

Cookies and Tracking Technologies

LapEasy uses cookies and similar technologies to enhance your browsing experience, track website activity, and gather analytical data to improve our service.

Session Cookies (Essential)

Type: Session Cookies

Administered by: Us

Purpose: These are necessary for the website to function properly. They authenticate users and allow core features to work. Without them, certain services cannot be provided.

Persistent Cookies (Acceptance)

Type: Persistent Cookies

Administered by: Us

Purpose: These record whether you have acknowledged and accepted our cookie notice, so we do not prompt you repeatedly.

Persistent Cookies (Functionality)

Type: Persistent Cookies

Administered by: Us

Purpose: These remember your preferences such as login details or language settings so you enjoy a smoother, more personalised experience each time you return.

You can configure your browser to decline all cookies or to alert you when cookies are being sent. Please note that doing so may limit access to some features of our website.

How We Use Your Personal Data

1. To operate and maintain our Service and monitor how it is being used.
2. To manage your account and give you access to registered user features.
3. To fulfil orders and contracts for refurbished laptops, rentals, or any other services you purchase through us.
4. To contact you via email, phone, or SMS regarding your orders, service updates, or important security notices.
5. To share relevant offers on products and services similar to those you have already purchased or enquired about, unless you have opted out.
6. To respond to your queries and support requests in a timely and effective manner.
7. For business continuity purposes, including potential mergers, restructuring, or asset transfers.
8. For analytics and improvement, including understanding usage trends, measuring campaign performance, and enhancing the website experience.

Sharing Your Personal Data

We do not sell your personal information. We may share it only in these specific situations:

1. With Service Providers who help us operate the website, fulfil orders, analyse data, or provide customer support.
2. For business transfers involving mergers, acquisitions, or asset sales.
3. With Affiliates, who are required to follow this Privacy Policy.
4. With Business Partners, to offer relevant products, services, or promotions.
5. With Other Users, if you post content publicly through community features.
6. With Your Consent, where you have explicitly authorised disclosure.

Retention of Your Personal Data

We retain your personal data only for as long as it is needed to fulfil the purposes outlined in this Policy. This includes meeting legal obligations, resolving disputes, and enforcing our agreements. Usage data is typically retained for shorter periods unless required for security, improvement, or legal compliance.

Transfer of Your Personal Data

Your information may be processed at LapEasy's operating offices or other locations where our service partners are based. By submitting your information and using our Service, you consent to such transfers. We take all reasonably necessary steps to ensure your data remains protected.

Disclosure of Your Personal Data

Business Transactions

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred. We will notify you before such a transfer takes place.

Law Enforcement

We may disclose personal data if required by law or in response to valid requests by public authorities.

Other Legal Requirements

1. Comply with a legal obligation.
2. Protect and defend the rights or property of LapEasy.
3. Investigate potential misconduct related to our Service.
4. Protect the safety of users or the general public.
5. Defend against legal liability.

Security of Your Personal Data

We take the security of your personal information seriously and use commercially reasonable safeguards to protect it. However, no method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

Children's Privacy

LapEasy's Service is not directed at individuals under the age of 13. We do not knowingly collect personal data from children. If such information is identified, we will promptly delete it from our records.

Third-Party Website Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of those external websites and encourage users to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised "Last Updated" date. We encourage you to review this page periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email

Sales: sales@lapeasy.com

Support: support@lapeasy.com

Phone

Sales: 95602 05329

Support: 98186 36796

Head Office

A416, Tower A, Bhutani Cyberpark, Block C, Plot No. C-28, C-29, Sector-62, Noida, Uttar Pradesh – 201309

Warehouse & Technical Service Centre

C-4, 2nd Floor, Patparganj Industrial Area, New Delhi – 110092

South India Branch

Flat No. 201, Shanu Apartment, P&T Colony, Suncity, Hydershahkote, Bandlaguda Jagir (Landmark: New Shop N Save Mart Lane)

Last Updated: June 17, 2026